Plain-spoken answers.
Real stories.
Straight talk on heating and cooling, notes from the crew, and what we've been up to around the neighborhood and in the news.
Common questions
Quick answers about pricing, service, repairs, and equipment.
Nada. Zip. Zero. Fix it Frankie doesn't charge any fees to come out to your home and give you a visual inspection and verbal consultation. By no means does this replace a proper system diagnostic, but at least you can decide whether or not you like us before you have to commit to giving us any money.
Our certified HVAC mechanic will give you a price range based on our experience and knowledge to bring the piece of equipment back to manufacturer's specification.
If a further diagnostic is necessary to give you an exact price, it will cost $120 for the diagnostic service. You'll only pay this if we can properly diagnose the problem, and you choose not to do the repair that day with us. If you do proceed with the repair, the diagnostic is included in the service performed. If you choose to do the repair within the next thirty days, the diagnostic fee will be deducted from the repair cost.
EXCEPTION: Family Members do not pay our $120 diagnostic service. After all, you're family.
More helpful answers
Detailed guides, real stories, and advice from the Fix it Frankie crew.
Why is Frankie’s Triple C Tune Up™ for Air Conditioners Famous in Arizona?
A behind-the-scenes look at what really goes into Frankie's Triple C tune-up for air conditioners.
The 12-point furnace tune-up we do every fall
Here's exactly what our mechanics check before Idaho winter hits — and why every step matters.
Understand HVAC: Inverter vs. Variable Speed AC Systems
Learn the differences between inverter and variable speed AC systems. Optimize your HVAC performance and humidity control for a comfortable home year-round.
Why is Frankie’s Triple C Tune Up™ for heaters Famous in Arizona?
A behind-the-scenes look at what really goes into Frankie's triple C tune-up for heaters.
Fix it Frankie® Family Membership Now Available for Property Managers and Commercial Units
Fix it Frankie® expands its Family Membership program to property managers, multi-unit properties, and commercial buildings 7.5 tons and under.
Forever-Free Family Memberships for Teachers, Military, Seniors, and First Responders
Fix it Frankie is launching forever-free Family Memberships for teachers, military, seniors, and first responders — and every paid membership helps us give back even more.
Apollo Heating Rebrands to Fix it Frankie® in Boise
Apollo Heating is now Fix it Frankie® in Boise — same crew, same commitment, plus new membership perks, easier booking, and 24/7 emergency service.
Top 10 HVAC Questions Answered for Boise Homeowners
Boise homeowners ask us the same ten questions all year long. Here are straight answers on service timing, costs, system types, energy savings, and maintenance.
Ethel's Rules of Etiquette: How Frankie makes Ma proud
At Fix it Frankie®, Ethel's Rules of Etiquette aren't just manners—they're how we show up, treat people right, and make Ma proud on every call.
The secret behind the Fix it Frankie business
How Fix it Frankie became a household name in Phoenix and Boise.
Why your AC freezes up in the middle of July
Ice on the copper line is almost never the compressor. Here's the short list of what actually causes it.
When to replace vs. repair your AC (a plain-spoken guide)
A quick, honest framework for deciding whether your aging AC deserves one more repair or a proper replacement.
Meet Ethel — the reason we always call you back
She runs the office, remembers your dog's name, and is the real boss around here.
Fix it Frankie® Expands in Arizona with SunTech Air Acquisition
What changes, what stays the same, and how North Phoenix customers can reach the combined team.
A day in the life of a Fix it Frankie Certified HVAC Mechanic: Summer Edition
From the morning huddle to the last service call, here's what a normal Tuesday looks like on the truck.