Accessibility statement

1. The standard we aim for

We work to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Those guidelines cover things like readable contrast, keyboard navigation, clear labels, and text alternatives for images — the details that make a site usable for people using screen readers, magnification, or keyboard-only navigation.

2. What that looks like on this site

As we build and update pages, we focus on:

• Clear heading structure and descriptive link text.
• Sufficient color contrast between text and backgrounds.
• Keyboard access to navigation, forms, and booking tools.
• Alternative text for meaningful images.
• Layouts that reflow cleanly on phones, tablets, and when zoomed in.

3. Ongoing work

Accessibility isn't a box we tick once. We review the site as we add pages and features, and we fix issues as we find them or as they're reported to us.

4. Third-party content

Some parts of our site — such as online booking, payment, mapping, or review widgets — are provided by third parties, and we don't control their code. We choose partners with accessibility in mind and encourage them to meet the same standards. If a third-party tool blocks you, call us and we'll complete the task with you directly over the phone.

5. Need help right now?

You never have to use this website to get service from us. If any part of the site is difficult for you, call and a real person will book your appointment, answer questions, and walk you through options — 24/7/365.

6. Tell us what's not working

Your feedback is the fastest way we find problems. If you hit an accessibility barrier, let us know the page and what happened, and we'll investigate and follow up.